1. Introduction
By accessing or using this marketplace, you agree to comply with these Terms & Conditions. These terms apply to all users, including vendors and buyers.
2. Marketplace Role
This platform operates as a multi‑vendor marketplace.
We provide the technology that allows vendors to list and sell products.
We are not the seller of vendor‑listed items.
3. Vendor Requirements
Vendors must:
• Provide accurate product descriptions
• Ship items within the stated timeframe
• Comply with all applicable laws
• Maintain an active Stripe Express account for payouts
• Avoid prohibited items (weapons, counterfeit goods, illegal items, etc.)
4. Prohibited Items
Vendors may not list:
• Illegal or stolen goods
• Counterfeit or replica items
• Hazardous materials
• Adult content
• Items that violate copyright or trademark laws
5. Payments & Payouts
• All payments are processed securely through Stripe Connect
• Vendors must complete Stripe onboarding to receive payouts
• Payout schedules are determined by Stripe
• Marketplace commissions are automatically deducted before payout
6. Fees & Commissions
By selling on this marketplace, vendors agree to the commission rate displayed in their vendor dashboard.
7. Order Cancellations & Refunds
• Buyers must contact the vendor directly for order issues
• Vendors are responsible for handling returns, refunds, and disputes
• The marketplace may step in if a vendor fails to respond or resolve issues
8. Shipping & Delivery
Vendors are responsible for:
• Shipping items on time
• Providing tracking information
• Ensuring items arrive in the condition described
9. Account Suspension
We may suspend or terminate vendor accounts for:
• Fraudulent activity
• Repeated customer complaints
• Violations of these Terms & Conditions
• Failure to comply with Stripe requirements
10. Limitation of Liability
The marketplace is not responsible for:
• Vendor behavior
• Product quality
• Shipping delays
• Losses resulting from vendor actions
11. Changes to These Terms
We may update these Terms & Conditions at any time. Continued use of the marketplace means you accept the updated terms.
